Toby Knapp

Toby Knapp

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#COMMUNICATION: Why People Don’t Listen To You And How To Fix It!

Thanks to FAST COMPANY for this really good advice this morning...

Getting ignored at work is miserable but for your mental wellbeing you should remember that it’s not your fault. It’s also not the fault of your coworkers. It’s kind of a combo of both of you.

According to the author of “Mastering Communication at Work,” Ethan F. Becker, the reason the things you say are getting brushed off by your colleagues is most likely that your communication style and their listening style are not in sync. Becker says “people think and process information in one of two ways: inductively and deductively.” Inductive thinkers need an abundance of background info before getting to the point and deductive thinkers want things the other way around.

If you want to be heard by coworkers, you need to tailor your messages to their thinking styles. This means you also have to figure those out and that’s a lot easier than you might think. All you need to do is pay attention to how your coworkers speak. If they tend to cut out the BS, they’re a deductive thinker and you should jump to the chase when talking to them. Or maybe they like to tell you each and every step they took to get something done. In that case, they’re an inductive thinker and you should spare no detail when pitching something their way.


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